Upstream - The Newsletter of Incentive FM Group

Conference 2013

This years ‘Innovation Incentive’ conference took place Mercure Hotel in Windsor.

The morning session was led with the business review from Jeremy Waud (Incentive FM Group Managing Director). This was followed by a rousing session on Innovation from Martin Reed (Incentive FM Managing Director) and finally Laura Phillips (Group HR Director) outlined a day in the life of the HR department.

The three companies represented by Raj Pradhan (Incentive Lynx), Bruce McDonnell (Incentive FM) and Ray Rushworth (Incentive QAS) outlined their plans for innovation for the coming year and also gave a review how the businesses had performed. The conclusion of the morning session came from Bill and Martin who then announced the new charities for the group – Macmillan Cancer Support and The David Sheldrick Wildlife Trust.

The lunch break was followed by an introduction to the afternoon Apprentice activity by our special guest, Mr Alan Sweetener! The teams were set different tasks, ranging from branding & decorating cupcakes, developing a new line in perfume and up-cycling charity shop clothes.

Everyone threw themselves into the event, then head out into Windsor town centre, selling their wares for charity. The boardroom highlighted some exceptional performance and also some "areas for improvement"!

The black tie awards dinner followed, with an amazing fashion show from both teams. Alan Sweetener then auctioned off the remaining outfits with an incredible £2294.50 being raised for the new charities, which the Group Board members pledged to match.

The Award Winners

• The Innovation Award for Customer Service went to Covent Garden & was presented to Simon Morrison, Emily Wilkinson & Jonathan Croome
• The Incentive Group Charity Performer of the Year was awarded to Friars Square. George Lait, Soft Services Manager received it on behalf of the shopping centre.
• Hexagon Tower won the award for Incentive FM’s Contract of the Year. Gary Tiernan, Facilities Manager, accepted the prize
• Jamie Cevallos from Heron Tower was awarded Top Performer of the Year for Incentive QAS
• Mark Colleran, Facilities Manager at The Exchange, Ilford, receiving his award for Incentive FM’s Top Performer of the Year
• Barbara Brown received The Incentive QAS Contract of the Year award won by our Johnson Matthey contract.
• Incentive Lynx Contract of the Year was awarded to Tony Lyle for their contract at Mid City Place.
• Ray Edwards & Roland Bull were joint winners of Incentive Lynx Top Performer of the Year.