Upstream - The Newsletter of Incentive FM Group

Leadership Development

2014 sees the start of a new round of Leadership and Management training across the Incentive FM Group, with managers from Incentive FM, Incentive Lynx Security and Incentive QAS starting their programmes in the Spring. Once again, both the Leadership and Management programmes will be formed around three two-day modules focusing around the UNDERSTAND, DEVELOP, DELIVER principle.

The feedback on the first round of modules has been outstanding, as it was last year, and Simon and Baz continue to deliver engaging and informative training to our key staff.

But what are the results? The first three cohorts who attended in 2013 are using their new skills and knowledge to further improve both individual and contract performance, and the results for the business are tangible.

Many of the managers who attended the first round of development courses have moved on in their career. Rob Broad has now made the step up to Regional Management with Simon Morrison also making the move from contract to Regional Manager.

Mark Jackson is using the time and task management skills he gained from the programme as he balances being Contract FM at Crystal Peaks whilst taking on Regional Manager responsibilities at Middleton Grange Shopping Centre in Hartlepool, a recent contract win.

From the Incentive Lynx talent pool, Steven Taylor has moved from contract to a field operations role, as has Wayne Parsonage for Incentive QAS. Steven and Wayne both form part of this year’s groups, so we have witnessed some early success already.

It is wonderful to see enthusiastic people using the development tools at their disposal to advance their careers within the business. No doubt we will have many more promotions and progressions from both last year’s and this year’s cohorts to talk about in the next issue.

As our business grows we believe that great people is the key reason for us meeting and exceeding our vision and mission!