Upstream - The Newsletter of Incentive FM Group

Heron Tower

Incentive QAS has landed a three-year contract to provide cleaning services at Heron Tower, the tallest building in the City of London. The bid was led by Jamie Wright from our sales team, the contract is run by Paul Taylor.

We are responsible for the cleaning of common areas across 51 levels of the 230-metre building, including all external window cleaning and internal common area glass cleaning.

Additional responsibilities include pest control, janitorial services, washroom services and the cleaning of the fully glazed double-deck scenic elevators.

We will be reporting to managing agents Cushman & Wakefield. The deal also sees six staff transferring over to us.
Under separate arrangements, Incentive QAS will also work for the building's tenants, including US law firm McDermott Will & Emery, which occupies Levels 8 & 9.

Kevin Sensier, Head of Central London Operations at Cushman & Wakefield, said: "We selected Incentive QAS on the basis of their experience and commitment to delivering high standards of service and we are confident that they have the skills and expertise to deliver the 6-star service standards that are a core part of the service ethos at the building."